Can we help?

You might find the answer to your question on our Frequently Asked Questions page but if you can't find what you need please contact us and we'll be happy to help.


Please refer to our FAQs for more information.

Customer services

For any queries relating to orders you have placed on this website, please use the following details:

Egmont Customer Services
103 Westerhill Road
G64 2QT


Tel: 0844 576 8113
Fax: 0844 576 8114

Our customer service hours are Monday to Friday
09.00 to 19.00 (GMT)


The Creative Solutions team can be reached on 0203 220 0455 or email

Click here for more information about our advertising opportunities.

Trade Customer services

For UK trade queries relating to orders.

Tel: 0844 576 8121 (calls charged at local rate)
Fax: 0844 576 8131

Egmont Customer Services
103 Westerhill Road
Glasgow, G64 2QT
United Kingdom

For international queries relating to TRADE orders.

Tel: +44 (0)141 306 3296
Fax: +44 (0)208 237 4334


Permission requests

The first port of call for permissions requests is the permissions section of the website.

We also have a handy FAQ which may help.

Head office

Use this address for any queries relating to Egmont UK.

Egmont UK Ltd
The Yellow Building
1 Nicholas Road
London, W11 4AN


Problem with the site?

If you think you have spotted a bug with the site you can let us know here:

Please contact customer services if the problem is related to placing an order.