Getting in touch

Egmont use a secure system called Zendesk to manage our customer queries.

Please visit our zendesk customer service website for a list of helpful FAQs, and a simple form you can use to contact us online if you need help.

This includes:

  • Making a personal data request
  • What to do if your magazine gift is broken/missing
  • What to do if something has gone wrong with a personalised book order
  • How to contact our authors/illustrators

By post or phone


Our head office address is:
Egmont UK Ltd
First Floor
The Yellow Building
1 Nicholas Road
London W11 4AN

Tel: +44 (0) 203 220 0400
Fax: +44 (0) 203 220 0401

Submissions

We no longer accept unsolicited manuscripts but we welcome agented manuscripts and illustrator portfolios. Please refer to this help article for more information.

Trade and Advertising

Please see our dedicated trade page for information.

Permission requests

Please complete our permissions form to request a permission.