Egmont use a secure system called Zendesk to manage our customer queries. Please visit our customer service website for a list of helpful FAQs, and a simple form you can use to contact us online if you need help. Our helpdesk includes information on:
- Making a personal data request
- What to do if your magazine gift is broken/missing
- What to do if something has gone wrong with a personalised book order
- How to contact our authors/illustrators
By post or phone
Our head office address is:
Egmont UK Ltd
2 Minster Court
London EC3R 7BB
Travel information is available to download here.
Tel: +44 (0) 203 220 0400 (Please note that during our office move you will not be able to reach us by phone from 3pm on Wednesday 23rd October 2019. Lines will open again on Monday 28th October 2019. We apologise for any inconvenience)
Trade, press and advertising partners can find out more on our Trade page.
At Egmont, we inspire children to become proud readers through our diverse portfolio of inclusive, child-friendly books and magazines.
Egmont is the largest specialist children’s book publisher in the UK, and our publications reach around one million children a month.
Egmont’s publications stretch imaginations for the next generation and help little ones to learn about life. Our books take children on adventures through magical lands, help them deal with big emotions, encourage them to empathise and identify with other people, inspire them to learn new things, and help them bond with family and friends.
Our market-leading analysis, understanding of trends, and close research with schools and families mean that we know what children love, and know how to encourage a love of reading in kids of all ages.
We encourage ‘reading through stealth’ and understand that all reading is good reading. With activity books, guides for popular games, film tie-in novels and encyclopaedias, and magazines about contemporary culture and brands, we promote reading through play and turn even the most reluctant readers into passionate ones.
We are a publisher of firsts, with a commitment to inclusivity, ethical publishing standards and an investment in debut talent.
Egmont is a unique children’s publisher. We’re part of a large media group with headquarters in Copenhagen and we’re owned by a charitable foundation. The Egmont Group have donated over €350 million to children’s charities since 1920 and reinvested the remainder of our profits in the business.
Children’s magazines are an affordable ‘treat with benefits’. The unique package of print activities, stories and play have a valuable role in improving literacy, reading for pleasure and child development.
We recognise that for many children reading a book can be daunting, with our research showing that a third of children prefer reading magazines to books. That’s why we’re proud of our broad magazine portfolio, which makes reading accessible for all ages, stages and preferences. Free choice increases a child’s motivation to read and our wide range of titles is sure to offer a magazine to entertain every child.
We work with brands that children love and our magazines offer official content for best-loved characters like Thomas the Tank Engine, Disney’s Princesses, the Paw Patrol pups, and many others. Our two own-brand pre-teen magazines, Toxic and Go Girl, cover all the latest trends, from unicorns to Fortnite. In purchasing our magazines, parents can trust that their child will be entertained by their favourite characters, engaged in an off-screen activity whilst developing their soft skills and reading by stealth.
Whether it’s a popular brand brought to life on the page or a brilliant new series by a debut author, Egmont books bring a vast range of amazing stories and worlds to children.
We know what children love, and we make sure our books reflect this. We publish books for the hottest brands in the world, like Star Wars, Minecraft, Thomas & Friends, Disney Princesses, Roblox and the Mr. Men and Little Misses. We have cherished classics like Winnie-the-Pooh, Tintin, The Little Prince, the Velveteen Rabbit, War Horse, 101 Dalmatians and The Wind Singer.
We publish picture books and novels by amazing authors like Laura Ellen Anderson, Andy Stanton, Enid Blyton, Julia Donaldson, Anne Fine, Michael Grant, Tahereh Mafi, Michael Morpurgo, William Nicholson, Helen Oxenbury, Jim Smith and Katherine Woodfine.
Inclusivity is an inherent part of our publishing programme. We know it’s important for children to identify with characters at all ages and stages of their lives, and we strive to make sure that (talking spiders aside) the characters in our books reflect the world around us.
We are committed to finding out more about what children want to read, what barriers are in place that could stop them, and how parents, caregivers and educators can help turn reluctant readers into proud advocates of books and magazines.
In our Print Matters and Reading Magic projects, we worked with families to investigate the hurdles faced by potential readers and the ways that we can turn reluctant readers into passionate book buyers.
The Egmont Reading for Pleasure Teacher Awards with the Open University and UKLA help to demonstrate the positive impact that reading for pleasure can have on all aspects of a child’s life by recognising and celebrating teachers who are currently putting reading for pleasure at the heart of their classrooms.
Our regular reviews of trends in reading and in the book and magazine markets help us to know what kids will want to read, and what matters most to parents when it comes to reading and buying books.
We aspire to be the publisher of choice for agents and licensors, the gold standard supplier for retailers, and we are proud that our books – like Mr. Men and Little Miss, War Horse, Winnie-the-Pooh, and Thomas & Friends – have had a significant impact on the wider media economy and culture.
Our global sales team makes sure that our fantastic books are enjoyed by children worldwide.
We are always on the lookout for talented staff. There’s an amazing range of jobs in publishing at Egmont – from IT and social media, finance and HR, to marketing and book design, editorial and PR.
We know that a diverse workforce strengthens our creativity and delivers the best commercial performance. When looking for new team members, we seek applications from high quality people, whose backgrounds, experience and identity broadens and enhances the diversity of our company.
If you’d like to help us inspire children, take a look at our current vacancies.
Corporate Social Responsibility
Find out more about our Corporate Social Responsibility, including our Vision for Literacy Business Pledge, our Statement for the UK Modern Slavery Act, the Egmont Foundation, our commitment to sustainable paper sources, and workers’ rights.