Customer Services

For any queries relating to orders you have placed on this website or for questions regarding Egmont in general, please visit our customer service help desk.

Christmas opening hours: Please note that the customer service department will be closed from Monday 22nd December until 5th January 2015. Within this time only urgent enquiries will be dealt with.

Personalised book orders: Any books ordered after 10pm Tuesday 16th December will not be dispatched until 8th January 2015.

Submissions

Please refer to this help article for more information.

Advertising

The Creative Solutions team can be reached on 0203 220 0400 or you can email us at creativesolutions@egmont.co.uk.

Click here for more information about our advertising opportunities.

Trade Customer services

Contact us using these details for UK trade queries relating to orders. For assistance with non-trade orders, please visit our customer services help desk.

Tel: 0844 576 8121 (calls charged at local rate)
Fax: 0844 576 8131

Egmont Customer Services
103 Westerhill Road
Bishopbriggs
Glasgow G64 2QT

For international trade order queries, please contact us on:

Tel: +44 (0)141 306 3296
Fax: +44 (0)208 237 4334
Email: click to reveal

Permission requests

Please go to the permissions section of the website.

Head office

Egmont UK Ltd.
First Floor
The Yellow Building
1 Nicholas Road
London W11 4AN

Tel: +44 (0) 203 220 0400
Fax: +44 (0) 203 220 0401

Problem with the Site?

If you think you have spotted a bug with the site, you’ll find advice on how to let us know.

Please visit the customer services help desk if the problem is related to placing an order.

International Trade Sales

Please note we are not able to deliver print on demand books outside the UK. Click here for more information.

The email address below is only for trade / retail queries; if you have a general enquiry or are an end consumer, please click here to visit our help desk.

If you have a trade query from outside the UK please email international@euk.egmont.com

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