Customer Services

For any queries relating to orders you have placed on this website or for questions regarding Egmont in general, please visit our customer service help desk.


Please refer to this help article for more information.


The Creative Solutions team can be reached on 0203 220 0400 or you can email us at

Click here for more information about our advertising opportunities.

Trade Customer services

Contact us using these details for UK trade queries relating to orders. For assistance with non-trade orders, please visit our customer services help desk.

Tel: 01256 302692
Fax: 01256 812558/812521 – UK

Macmillan Distribution (MDL)
Brunel Road, Houndmills,
Hampshire, RG21 6XS

Please use the above for any UK trade order.

Export Trade Orders

Tel: +44 (0)1256 329242
Fax: +44 (0)1256 842084 – EXPORT
Email: click to reveal

Permission requests

Please go to the permissions section of the website.

Head office

Egmont UK Ltd.
First Floor
The Yellow Building
1 Nicholas Road
London W11 4AN

Tel: +44 (0) 203 220 0400
Fax: +44 (0) 203 220 0401

Problem with the Site?

If you think you have spotted a bug with the site, you’ll find advice on how to let us know.

Please visit the customer services help desk if the problem is related to placing an order.

International Trade Sales

Please note we are not able to deliver print on demand books outside the UK. Click here for more information.

The email address below is only for trade / retail queries; if you have a general enquiry or are an end consumer, please click here to visit our help desk.

If you have a trade query from outside the UK please email